Fulfillment Plaza

Contact

Phone: +49.7132.385-6276
Fax: +49.7132.385-6133
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If the sale of physical objects is part of the sales concept, e.g., for merchandising products via a traditional online shop, the right quantity and quality of goods must be at the right place at the right time.

This also applies if you wish to verify virtual addresses by sending potential login features to the player’s physical address.

PlayerGuard™ offers comprehensive features and controls all processes in the value creation chain—from the first customer contact to handling returns. On request the complete commercial and logistical service can also be provided to physically send goods or security technologies.

FILLER FOR KNOWLEDGE GAPS

Campaign management»

Manage multiple level marketing activities and use the integrated advertising success analyses

WATCH LIST

Gamer profiling»

Say what gamers do in the game and open up potential for cross-selling

LIFT UP

Accepts the most common processes»

Offer each player the appropriate payment type

GATEWAY TO THE WORLD

Integrated eShop»

The eShop is your sales and marketing tool for the real market. As a result of the integration you can offer your customers perfect usability and the full functionality

PROCEED TO CHECKOUT

Automated payment processing»

Handle all payment types easily and securely

FULL SPEED AHEAD

Participant management»

Facilitate bookmarking, booking, rebooking, replacing and cancelling events

FASCINATION INTERACTION

Customer contact management»

Document interactions with the player seamlessly

DUPLICATE PROTECTION

Discover multiple accounts»

Prevent a gamer opening several accounts

SECURITY UPGRADE

Time spent in games»

Set your restriction levels individually

NOWHERE ON FOOT

Controlling the logistics chain»

Keep everything under your control from the first player contact to handling returns

DISTANT COUNTRIES

International consolidation»

Settle your financial bookkeeping across national boundaries

PLEASE PAY!

Independent controlling»

Monitor and optimise your income and expenses

MULTIPLY INCOME

Cash conversion models»

Make your games attractive by offering various types of subscription and advertising—including for virtual products

FOCUS ON THE PLAYER

Integrated data warehouse solution»

Use the analysis and statistics tools to assess players precisely and to set up targeted direct marketing activities

OFFICIALLY RECOGNISED

Financial information at the press of a button»

Deliver correct and audit-secure analyses, game(r)s-specific

MULTI-CURRENCY ENABLED

Cyber currency can be converted to money»

Handle your virtual payments simply and securely—with or without a financial reference

RIEN NE VA PLUS

Player-specific dunning processes»

Set you dunning activities individually and flexibly in several dunning stages

CLOSED DUE TO CONGESTION

Planning events correctly»

Do not leave your events to chance

MARKET TRIED & TESTED

Integrated debtor management»

Benefit from mass debtor bookkeeping that has been tested on millions of customers

360 DEGREE VIEW

Control desk for the call centre agents»

Assist community support with an all-round view of all of the player’s activities, e.g., purchase items, subscriptions taken, events booked, etc.

EVERYTHING MUST GO

Logistics without limits»

Enjoy the advantages of a tailor-made solution

ONLY THE FACTS PLEASE

View of player history»

Draw your conclusions for the future using data from the past

BACK TO THE OVERTAKING LANE

Highly automated financial accounting»

Process all the importing FIN ACC data conveniently and quickly

FACE TO FACE

End-to-end web integration»

Offer the player the opportunity to view and modify their data independently—no need for complicated manual entry

REAL MULTITASKING

Settling the player account»

Show the processes in parallel currencies

HEART FLUTTERING

High scores, rankings, league organisations»

Max out your players’ skills

FEAR? NEVER!

Loss of attractiveness for piracy servers»

Bundle the synergy effects using a centralised account

DIFFERENTIATED ADDRESS

Synergy-optimised in-game advertising»

Observe and document the activities of your gamers, e.g., game use, consumption preferences, etc.

CONVERT TO MONEY ANYWHERE

Hub for virtual goods»

Benefit from business models such as subscription or item selling

STATE OF THE ART

Current technologies for secure processing»

Benefit from the ongoing improvement of security technologies

BIG SHOW

Security plus logistics»

Verify virtual addresses or fulfil your merchandising promise

BYE, BYE MANUAL WORK

Automated processes»

Posting and billing compliant with the law